Support

We are committed to providing exceptional customer support and ensuring you have a positive experience with your labelling machine. ILS will take care of you with a comprehensive support package to ensure you continue to get the most from your equipment. Our services extend to training during installation, software programming, and annual maintenance.

When you make a labelling machine purchase from us, we provide advice by telephone or on-site, ensuring you make informed decisions. If you’re not already a customer, we can talk through your upcoming labelling machine project, or support your existing equipment. Just get in touch with our support team to talk about all things print and apply! service@ilsystems.co.uk

ILS offers a range of support options, for the total solution for your labelling needs:

1. Preventative Maintenance Contracts: Maximise your system uptime with annual preventative maintenance, including discounts on spare parts, call-outs, repairs, and training sessions.
2. Technical Training: Equip your team with the knowledge for optimal labeller maintenance and operations.
3. Finance / Leasing Options: Access our equipment swiftly and easily through flexible finance options.
4. Barcode Validation: Complementing our print and apply labelling systems, ILS provides advanced barcode scanning solutions.
5. Consumables: Never run out of printheads, rollers, labels, parts or cleaning supplies for your machinery.

Expect the total solution with ILS.