The growth of ecommerce means more deliveries, and whether you’re a supplier or a customer, knowing where your products are in the supply chain has never been so important.Swift delivery times and good communication are consistently rated as two of the most important factors influencing customer satisfaction and loyalty in B2C; they help consumers feel reassured their orders will arrive on time and confident in the supplier they’ve chosen. So, it’s hardly surprising that B2B buyers are increasingly looking for a similar experience.
